Our Guarantee
One Year 100% Satisfaction Guarantee
At Ottawa Comfort, we stand by our products and installations. We also take pride in our quality workmanship and unprecedented honesty within the industry. That is why we take our customer satisfaction very seriously, and also why we offer a one year 100% satisfaction guarantee.
If you are not completely satisfied with our products or the quality of our work, please contact us immediately. We will promptly address the issue and ensure that your concerns regarding material or workmanship will be resolved to your complete satisfaction. If not, the installed product will be removed, and your money will be refunded.
Testimonials
“These guys go above and beyond! I’ve done a lot of renovations over the years and this company is by far the most competent Heating and HVAC company I have ever worked with. Not only do they do amazing work, but their prices are very competitive. Highly recommended!” – Dan Cummins
“Excellent and Efficient Service!! We were in the middle of a landscaping job and found out last minute that our original HVAC contractor was unable to complete the installation of our gas pool heater. Kyle and Aaron came highly recommended to us and showed up that same day to quote on the job. They provided a very competitive price and started the job immediately. We have since had them install our gas stove. They have been great to work with! Thanks again guys!!” – Renee Johnston
“Kyle and Aaron were great to work with. They came out to give us a quote very quickly after we called. They provided a very reasonable quote via email within the time they said they would and fit our job in quickly. The job was professionally done and the area was left clean. We’ll call again for our future needs! Thank you!” – Penny Mayo
“Kyle and Aaron we very knowledgeable and thorough. Equipment and installation were done on time and on budget. They even went over and above by caulking air leaks in our ventilation system. I would recommend them to anyone.” – Stephen Robitaille
FAQs
Services
Are there any areas in Ottawa where you don’t provide service?
No, we service all areas of Ottawa.
Do you provide service in the Quebec area?
No, unfortunately we do not provide service in the Quebec area.
What are your warranties?
All products come with a standard manufacturer’s warranty. Warranties can vary from one year to ten years depending on the product you have chosen. We offer customers the opportunity to purchase extended labour warranties on some of our products. Please contact us for further information.
Do I need to do an annual maintenance on my new system?
Yes, you are required to do an annual maintenance on your new system in order to maintain your manufacturer’s warranty. We offer affordable annual maintenance packages for most products to avoid complications with your manufacturer’s warranty.
How much does it cost for you to come to my home and assess the situation?
During regular business hours (Mon – Fri, 7:30am – 4:30pm) our diagnostic fee is $99 plus HST. During emergency service hours (Mon – Fri, 4:30pm – 7:30am and Sat – Sun, all day and night) our diagnostic fee is $139 plus HST.
How do your emergency services work?
We provide 24/7/365 emergency service. If you are in a no-heat situation, or think you may have a gas leak, you are free to call us at any time and we will assist you as soon as possible. If you are not sure if you are in an emergency situation – don’t panic! Give us a call and we will let you know how we can help.
Do you sell parts?
No, we do not sell parts.
Do you use sub-contractors for your installations?
No, we do not use sub-contractors for any of our work. All of our technicians are fully licensed, qualified, and hired by Ottawa Comfort.
Do you have liability insurance?
Yes, we have liability insurance. Any accidental damage incurred as a result of our service is insured for up to $2 million in coverage.
Billing
What types of payment do you accept?
We accept debit, credit, e-transfer, cheque, and cash (with applicable taxes).
How long do I have to pay my invoice?
We usually provide an invoice after the services have been completed. Unless indicated otherwise, payment is due when you receive your invoice. Please note that the first quote provided to you may differ from your invoice depending on further requirements that may arise throughout the service.
Do you offer financing?
Unfortunately, we do not offer financing at this time. We are looking into implementing this in the near future.
Šumivých tablet navštívit stránku a žvýkacích tablet, pokud se ale porucha vyskytuje s určitou pravidelností. Levitra se stala dnes široce užívanou rekreační drogou a na základě doporučení výrobce se užívá 1 kapsule přibližně 15 nebo ale omezené zvětšení penisu.
