OTTAWA COMFORT HEATING AND COOLING
we use it and the steps we take to protect it. Personal information is any information that can identify you
as an individual.
What information do we collect?
We collect the personal information you provide to us when you request a quote or contact us through our
website, such as your name, phone number, email address and mailing address.
Why do we collect your personal information?
The personal information we collect is only used to provide you with information about us upon your
request, to respond to any questions or comments you have for us, and to fulfill the requests you have
submitted to us, such as requests for a quote for our services.
How do we protect your information?
Physical, technological, and organizational controls are in place to protect your personal information. We
only grant access to your personal information on a strictly need-to-know basis.
How long do we keep your personal information?
We retain your personal information only for as long as you are using our products and services, following
which it is either anonymized or destroyed.
Where is your information stored?
Your data is stored on secure platforms located in Canada.
How do we share information?
We will not disclose your personal information to any third parties without your knowledge and consent
From time to time, we may hire third party service providers to help us provide our services to you, such
as web host providers or contractors that help us improve our website. Any third parties with access to
your personal information are bound by contractual provisions to protect your personal information at the
same level that we do.
Accessing your information
You can request access to your personal information we hold by contacting us at firstname.lastname@example.org.
If your information we hold is wrong, we will quickly update it or delete it.
If you have any questions regarding privacy when visiting our website, please contact us at